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Service degradation on Stanford websites

Due to unusually high traffic to some websites, service degradation has been reported intermittently on the following services:

  1. MySQL database hosting service
  2. WordPress and Drupal websites on the WWW hosting environment, including those created using the Collaboration Tools Installer
  3. Stanford Sites Drupal 7 service, including websites on people.stanford.edu and sites.stanford.edu

IT Services is working to identify and correct issues on the high traffic websites. Updates will follow as the issues are resolved. 

You can monitor service alerts at https://italerts.stanford.edu and via Twitter at https://twitter.com/italertsu. Up-to-date system status information for many services can be found at https://dashboard.stanford.edu/

Thank you for your patience.

Update: February 5

The Stanford Sites Drupal 7 service, including websites on people.stanford.edu and sites.stanford.edu, has been stabilized and is performing normally. Engineers identified there was insufficient memory for the increasing volume of websites hosted on the platform. A new server has been added, existing servers upgraded, and all servers have additional memory. Over the next several weeks, IT Services is assessing a plan for rearchitecting to accommodate continuing growth in 2014.

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