business

Improving your business operations with a CRM

Jamie C. Tsui — Fri, 12 Feb 2016 20:25:18 +0000

Stanford Web Services serves a diverse set of clients throughout Stanford University, ranging as large as schools to as small as individual labs. With over 200 active or completed website projects, and an average of 18 new project inquiries per month, we needed to implement a Customer Relationship Management system to track all of our operational data and communications.

Tips for selecting a Drupal vendor

Zach Chandler — Thu, 20 Jun 2013 16:12:59 +0000

I provide web project strategy and guidance for Stanford departments looking to hire a vendor for custom web development. My clients receive a full-service experience that includes business analysis, technical review, needs assessment, research and writing, agency recruitment, proposal evaluation, reference checks, forecasting, and is tailored to their specific needs. My clients are very happy.

Expository Sketch is the New RFP

Zach Chandler — Thu, 07 Mar 2013 17:56:52 +0000

At SWS, I have developed an improved method for vendor selection over “traditional RFP”, but it can take a little explaining—to clients and vendors alike—as to why it’s better, and why its worth the time investment.

Things to ask before starting a website project

Sara Worrell Berg — Tue, 29 Jan 2013 01:11:38 +0000

In my role as manager for Stanford Web Services, I'm often the first on our team to meet with faculty and staff who are interested in building a new website. Our team helps to support the Drupal 7 CMS "Stanford Sites" as a self-service tool, and we also build new websites using Stanford Sites for academic and administrative departments and centers.

Agile Developer, Waterfall Client

Zach Chandler — Wed, 12 Dec 2012 23:53:55 +0000

In my role as Web Strategist, I enjoy a privileged perspective on the state of the web industry in higher ed. I get an inside look into the new methodologies employed by some the best agencies in the business.